Play Responsibly at ctg44 — Gaming Should Stay Fun

Our Commitment to Responsible Gaming

At ctg44, we believe that gaming should be a source of entertainment — not stress, financial hardship, or personal harm. We understand that for the vast majority of players in Bangladesh, gambling is a leisure activity enjoyed responsibly within a set budget. However, we also recognise that for a small number of players, gaming can become a problem that affects their daily lives, relationships, and finances.

ctg44 takes proactive steps to promote responsible gaming across the platform. We provide a suite of player-controlled tools designed to help you manage your gaming activity, set personal limits, and take breaks when needed. If at any point gaming stops being fun, these tools are here to help you regain control quickly and without judgement.

Recognising Problem Gambling

You may have a gambling problem if you experience any of the following on a regular basis:

• Spending more money or time on gambling than you originally planned, and finding it difficult to stop once you have started.
• Chasing losses — continuing to gamble in an attempt to win back money you have already lost.
• Neglecting work, studies, family responsibilities, or health because of gambling activity.
• Borrowing money, selling possessions, or using savings earmarked for essential expenses in order to fund gambling.
• Feeling anxious, irritable, or restless when not gambling, or when trying to reduce your gambling activity.
• Lying to family members or friends about how much time or money is spent on gambling.

If you recognise any of these signs in yourself or someone you know, we strongly encourage you to use the responsible gaming tools available on ctg44 or to speak to a trusted person. Help is available and there is no shame in seeking it.

How Deposit Limits Work

Deposit limits are one of the most effective tools for keeping your gambling activity within a comfortable and affordable range. On ctg44, you can set a daily, weekly or monthly deposit limit directly from your account settings. Once a limit is set, it takes effect immediately.

• Limits can be reduced immediately — a request to lower your limit takes effect the moment it is confirmed.
• Requests to increase a limit are subject to a mandatory 7-day cooling-off period before the increase takes effect, giving you time to reconsider.
• If you reach your limit, no further deposits will be accepted until the limit period resets or you request and wait for an approved increase.

We recommend that all players set a deposit limit when they first register on ctg44, even if it is a generous one. Having a limit in place creates a natural checkpoint that encourages you to review your spending before increasing it.

Time-Out and Cooling-Off Periods

Sometimes the right move is simply to step away from the platform for a defined period. ctg44's time-out feature lets you pause your account without permanently closing it. During a time-out, you cannot log in, deposit, place bets, or access any gaming content on ctg44. You may still contact support to request withdrawal of any remaining funds.

• 24-hour time-out: a short break to reset, sleep on a decision, or avoid impulsive play after a losing run.
• 7-day time-out: a week-long break suited to players who want to step back and reassess their gaming habits without a full exclusion.
• 30-day time-out: a month-long cooling-off period that gives you significant time to reflect and seek support if needed before returning to the platform.

At the end of a time-out period, your account is automatically reactivated. If you feel you need more time, you can extend the time-out before it expires or immediately apply for self-exclusion instead.

Self-Exclusion from ctg44

Self-exclusion is the strongest responsible gaming tool available on ctg44. When you request self-exclusion, your account is closed immediately and you are prevented from registering a new account for the duration of the exclusion. During this period, ctg44 will not send you any promotional communications and will not accept any new registrations from your verified identity.

Self-exclusion can be requested for a minimum period of 6 months or permanently. A temporary self-exclusion cannot be reversed before the exclusion period ends — this is intentional, to ensure the tool provides real protection rather than a token pause. Requests to end a temporary exclusion early will not be processed. At the end of a temporary exclusion period, you may contact support to discuss reactivation.

Protecting Young People

ctg44 is an adults-only platform. We take the protection of minors seriously and use a combination of technical controls and manual review processes to prevent under-21s from registering or accessing the platform. If you are a parent or guardian and are concerned that a person under 21 in your household may be accessing ctg44, we recommend the following steps:

• Keep your ctg44 login credentials private and never share your username or password with anyone under the age of 21 in your household.
• Use parental control software on shared devices to restrict access to gambling websites, including ctg44.
• If you suspect a minor has registered on ctg44 using false information, contact [email protected] immediately. We will investigate and take appropriate action, including account closure and data deletion.

Contact ctg44 Support

Our support team is available to assist with any responsible gaming request — whether that is setting a deposit limit, activating a time-out, processing a self-exclusion, or simply talking through your concerns. All responsible gaming enquiries are treated with complete confidentiality and handled by trained staff.

Email: [email protected]